This Is What Hotel Owners Get Wrong About Property Management (and How to Fix It)

Butik Stays • May 15, 2025

Most hotel owners are losing revenue due to outdated or hands-off management. Learn what you're doing wrong — and how Butik Stays fixes it.

This Is What Hotel Owners Get Wrong About Property Management (and How to Fix It)

Property management has evolved. If you're still treating it like a checklist of cleaning, check-ins, and maintenance, you're losing money — and guests.

At Butik Stays, we’ve seen it all: stunning properties with empty rooms, overwhelmed owners burned out by OTA fees, and “property managers” who are anything but proactive. Here’s what’s actually holding your property back — and how to fix it.

7 Mistakes Hotel Owners Make

7 Mistakes Hotel & STR Owners Make (That Cost Them Thousands)


1. They Confuse a Property Manager with a Growth Partner



If your manager isn't helping you increase revenue, you're not paying for a manager — you're paying for a middleman.

Too many owners settle for passive managers who just handle keys and cleaners. A real hospitality management partner drives profit, optimizes pricing, builds your brand, and protects your asset.

At Butik Stays, our Hospitality Management platform includes:

  • Dynamic pricing optimization
  • 24/7 guest service
  • Automated operations
  • Direct booking engine
  • Unified guest communications
  • Owner performance dashboards

We're here to grow your NOI — not just keep lights on.

2. They Ignore Revenue Management Completely

Most boutique hotels and short-term rentals rely on guesswork pricing. That means missed high seasons, low RevPAR, and stale listings.

We use AI-powered pricing tools like PriceLabs and Guesty to adapt to demand, events, weather, booking windows, and competitor behavior — all updated daily. The result? Smarter rates, more revenue.

3. They Overpay in OTA Commissions

Airbnb, Booking.com, and Expedia take 15–20% of your income every time someone books. Unless you're building a direct booking strategy, you're handing over profit.

Butik Stays gives you:

  • A personalized booking website
  • Commission-free reservations
  • Google Vacation Rentals visibility
  • Discount codes for loyal guests

This means more control, higher margins, and guests who come back.

4. They Underestimate Branding

Your photos, logo, and listing copy are not just decoration — they define whether you can charge $100 or $300 a night.

We offer full Branding & Marketing services including:

  • On-site photography and video
  • Lifestyle content for social media
  • Influencer partnerships
  • Professional Instagram and TikTok management

If your property doesn’t look worth it, guests won’t book it — no matter how nice it is.

5. They Fail to Leverage Tech

You can’t scale a hospitality business without automation. Butik’s tech stack includes:

  • Channel management across Airbnb, Booking, Vrbo, Google
  • Smart Locks for contactless check-in
  • Guest App with upsells
  • Property care workflows
  • AI-driven guest messaging
  • Review tracking and optimization
  • Full software integration management

Better tools = better reviews = better bookings.

6. They Don’t Know What’s Actually Happening

Do you know your ADR? RevPAR? Occupancy this month vs. last year? Your 5 worst-performing nights?

We do — and so do our owners.

With Butik, you get real-time dashboards and monthly financials that show exactly what’s happening with your asset — and where you can grow.

7. They Work with the Wrong People

Many managers are just short-term rental coordinators or third-party apps. We’re operators, developers, and brand builders.

With active projects like Casa Leah and Aldea Leah, and a growing pipeline of hotels and STRs across Mexico, we bring a real-world perspective backed by data, design, and investment.

👉 Want to develop your own project? See our full-service Hotel Development & Advisory offering.

OTA Commissions vs. Direct Bookings

Why Owners Choose Butik Stays

We’re not a platform. We’re not a middleman. We’re your unfair advantage.

  • ✅ Experts in boutique & luxury hospitality
  • ✅ Revenue-first operators
  • ✅ Tech-obsessed systems people
  • ✅ Creatives who build brands, not listings
  • ✅ Partners in your long-term growth
Owner Dashboard – Performance Overview

Want to Know How Your Property Could Be Performing?

We offer a free consultation + personalized performance audit for hotel and STR owners looking to increase revenue, upgrade their brand, or escape bad management.

📣 Book a Free Property Audit

👉 Contact Butik Stays Now

Get a no-obligation review of your pricing, guest reviews, branding, and revenue potential — delivered in under 72 hours.

An advertisement for new direct flights from houston to puerto escondido
By Butik Stays January 15, 2025
If you're a Houston local dreaming of sun-soaked beaches, vibrant culture, and stunning coastal views, you’re in luck! United Airlines has launched a brand-new direct flight from Houston to Puerto Escondido, departing every Saturday. This exciting new route makes it easier than ever to explore one of Mexico's most captivating beach towns. Whether you're planning a quick weekend escape or a longer, well-deserved vacation, Puerto Escondido offers something for everyone—and Casa Leah is ready to make your stay unforgettable. Why Visit Puerto Escondido? Puerto Escondido, located on Mexico's Pacific coast, is a paradise for surfers, nature lovers, and food enthusiasts. Known for its pristine beaches, such as Playa Zicatela and Playa Carrizalillo, this charming town boasts warm weather year-round, vibrant local markets, and a laid-back vibe perfect for relaxation or adventure. Thanks to United Airlines’ direct flight every Saturday, Houstonians can now reach this hidden gem in just a few hours, eliminating the hassle of connecting flights and long layovers. Casa Leah: Your Home Away from Home Nestled in the heart of Puerto Escondido, Casa Leah offers a boutique experience that blends comfort, style, and personalized service. This charming property is perfect for families, couples, and solo travelers alike. Top Reasons to Stay at Casa Leah: Prime Location: Casa Leah is just minutes away from the best beaches, restaurants, and local attractions. Modern Amenities: Enjoy beautifully designed rooms, high-speed Wi-Fi, air conditioning, and a relaxing pool area. Exceptional Service: The dedicated team at Casa Leah goes above and beyond to ensure your stay is memorable. Local Experiences: The staff can help arrange surfing lessons, eco-tours, and visits to nearby attractions, ensuring you experience the best of Puerto Escondido. Tranquil Ambiance: Casa Leah offers a peaceful retreat, allowing you to unwind and rejuvenate after a day of exploring. How to Book Your Stay Booking your stay at Casa Leah is easy! Visit our website to explore room options, check availability, and take advantage of exclusive offers for Houston travelers. Whether you're planning a solo retreat or a family getaway, Casa Leah has the perfect accommodations to make your Puerto Escondido adventure one to remember. Travel Tips for Houston Locals **Pack Smart:** Puerto Escondido basks in warm, tropical weather, so be sure to bring lightweight clothing, swimwear, sunscreen, and a pair of comfortable sandals. **Currency Exchange:** While many places accept credit cards, it’s wise to have some Mexican pesos on hand for local markets and smaller shops. **Savor the Local Cuisine:** Be sure to indulge in local specialties like tlayudas, fresh seafood, and Oaxaca’s renowned mole. **Discover Beyond the Beach:** From bioluminescent lagoons to secluded waterfalls, Puerto Escondido is filled with natural wonders just waiting to be explored. **Stay Connected:** While Casa Leah offers high-speed Wi-Fi, think about getting a local SIM card for mobile data to stay connected during your adventures. Why This New Flight Is a Game-Changer. The introduction of United Airlines’ direct flight every Saturday from Houston to Puerto Escondido opens up a world of possibilities for Houston locals. Whether you’re a frequent traveler to Mexico or visiting for the first time, the convenience of a direct route means you can spend less time in transit and more time enjoying your destination. Imagine waking up in Houston and by afternoon lounging on a beach with a fresh margarita in hand—it’s now entirely possible. Ready to Explore Puerto Escondido? Thanks to the new direct flight from Houston, paradise is just a few hours away. Escape the city, soak up the sun, and immerse yourself in the vibrant culture of Puerto Escondido. Casa Leah is ready to welcome you with open arms and unforgettable experiences. Book your stay today and be among the first Houstonians to take advantage of this exciting new route. Adventure awaits! www.stay.casaleah.co
A bathroom with a shower and a window at Casa Leah Puerto Escondido
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